Q: How can I find the current specials and promotions?
You can check out your promotions for all three properties by logging into your Trump One Card Account.  For a specific property visit Trump One Card Services at that property.

Q: How can I update my Trump One account information?
Visit Trump One Card Services with a valid identification. Customers must change information at each casino if they play at multiple properties.

Q: Why do my comp dollars expire?
Comp dollars are valid for 180 days from the day they were earned.

Q: How do I get in touch with Trump Marina?
Visit this page or call 1-800-777-1177.

Q: How do I request a comp?
To request a comp you can go to the Rewards Center Kiosk or Trump One Card Services.  You can also request a comp what at a table game on the casino floor by asking the pit boss.  Or by going through your casino host.

Q: Are any of your restaurants open 24 hours?
The Cafe is open 24 hours a day and is located on the lobby level.

Q: Do you have a pool and exercise facility?
Trump Marina features an Olympic-style pool located on the 15th floor and is complimentary for all hotel guests.  We also have a fitness center featuring a complete line of weight machines, free weights, and cardiovascular equipment. To use the fitness center, there is a $20 fee for registered hotel guests.

Q: What is the room cancellation policy?
If your room reservation is not cancelled within 48 hours of your arrival date, your credit card will be charged one night plus tax.

Q: What time is hotel check in and out?
Check-in time is 4pm Monday through Saturday and 6pm on Sundays and Holidays. Check-out time is 12pm.

Q: How can I make a Room Reservation?
You can make a room reservation online at this page or you can call 1-800-777-1177.

Q: What is the parking fee?
The standard parking fee is $5.00.  Rates subject to change based on availability.

Q: How can I receive a duplicate copy of my mailed offers?
If you have misplaced or did not receive your monthly promotional package, you can call 1-800-777-1177 to request a duplicate.

Q: How can I get a copy of my Win/Loss Statement?

If you requested a Win/Loss Statement last year, you will automatically be mailed one this year.  Otherwise, you can access your Win/Loss statement online or you can contact the Hotel Accounting Department at your home property between 10am and 5pm EST.

1.800.777.1177  |  Extension: 8400

Q: I forgot my PIN number. How can I access my account?
On your next visit to Trump Marina, stop by the Trump One Card Services and they will assist you.

Q: How can I change my mailing address?
To change your address visit the Trump One Card Services on the main casino floor with identification that shows your new address or you can mail an Address Change Card which you can obtain at the Post Office.  Unfortunately, we do not accept address changes via e-mail or phone.

Q: How do I get to Trump Marina?
Visit this page for detailed directions to Trump Marina.